Shape the future of user experience research with eBay as the Director of UX Research Systems. This leadership role emphasizes modernizing research operations while focusing on customer insight accessibility and impact.In this strategic director-level position, you will lead eBay's transition to an advanced UX Research Systems framework. Your key responsibilities will include evolving participant recruitment, customer panel management, and implementing AI-enabled research tools. Collaborate with cross-functional teams to ensure operational excellence and streamline research workflows,



having a direct impact on how eBay connects with its customers.Key Responsibilities:Define long-term vision for user experience research infrastructureModernize research operations and operating modelsDrive AI-enabled research transformations across teamsBuild enterprise-wide participant management capabilitiesEstablish operational excellence for customer researchRequirements:15+ years in UX Research Operations or Research SystemsExpertise in scaling research capabilities and governanceProven success building self-service research platformsStrong systems-thinking and execution skillsExceptional influence and leadership across functionsElevate eBay's research capabilities by bringing your strategic vision and operational excellence to life.#J-18808-Ljbffr

📌 Director Of Ux Research Systems At Ebay (Toronto)
🏢 Socket.dev
📍 Toronto