Job Responsibilities Operational Leadership

Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery

Set clear expectations for operational standards while supporting site teams with hands‑on leadership and coaching

Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency

Aramark Programs & Process Compliance

Ensure full adherence to all Aramark programs, policies, and operating standards

Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards

Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls

Identify gaps in compliance or execution and implement corrective action plans as required

Client Partnership & Retention

Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results

Support and lead CBRs, QBRs, audits, and renewal discussions

Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention

Financial Accountability

Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets

Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions

Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results

People Leadership & Development

Lead, coach, and develop a multi-site management team, building bench strength and succession plans

Ensure consistent performance management, engagement, and accountability across all locations

Support talent development and internal promotion through structured coaching and feedback

Safety & Risk Management

Champion a safety-first culture across all sites

Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements

Address incidents, risks,



and audit findings promptly and effectively

District Support

Act as a delegate for the District Manager when required

Support mobilizations, renovations, and operational transitions

Contribute to district initiatives related to growth, compliance, people development, and operational excellence

Qualifications

Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred)

Five or more years of senior management experience in food service, hospitality, or multi-site operations

Proven experience managing multiple locations/services and leading large, diverse teams

Strong financial acumen with experience managing P&Ls; and complex operating environments

Demonstrated ability to enforce standards while maintaining positive, productive relationships

Advanced food safety certification or ability to obtain

Strong computer literacy including Excel, PowerPoint, and Word

Valid driver's license and ability to travel locally and seasonally

Ideal Candidate Profile

Confident, disciplined operator who values standards, structure, and accountability

Calm and effective in complex, fast-paced environments

Detail-oriented with the ability to zoom out strategically when required

Trusted leader who can balance client needs, team development, and financial results

Comfortable acting as an extension of district leadership

Education Minimum 10 years experience

About Aramark What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy,



and more- because your health matters.

Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark- helping you grow your retirement savings faster.

Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.

Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most cutting-edge minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $90,000.00 - $95,000.00.

Accommodation Statement Accommodations for job applicants with disabilities are available upon request.

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📌 Multi Site General Manager (Kamloops)
🏢 Aramark
📍 Kamloops