Make a difference as a Care Access Representative with CBI Home Health in Winnipeg. This hybrid role focuses on client support, scheduling, and communication to ensure seamless care delivery.
CBI Home Health, a leader in community and home care, seeks a Care Access Representative to enhance the client experience. You will manage scheduling for care providers, balance client needs with staff availability, and communicate effectively with stakeholders. This dynamic, high-volume role requires multitasking, technical proficiency, and solid problem-solving skills.
Key Responsibilities:
• Schedule care providers efficiently using software
• Meet KPIs for calls and scheduling accuracy
• Facilitate communication with clients and families
• Build relationships with stakeholders in care
• Update and manage client records accurately
Requirements:
• Minimum Grade 12 education
• 2 years in Customer Service or Scheduling
• Proficient in Microsoft Office and scheduling software
• Strong verbal and written communication skills
• Knowledge of medical terminology is an asset
Bring your multitasking and organizational skills to CBI Home Health to support client-centered care.
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📌 Care Access Representative Hybrid Role (Winnipeg)
🏢 CBI Home Health
📍 Winnipeg