26 Aug
|
Jobtailor
|
Winnipeg
26 Aug
Jobtailor
Winnipeg
Jobtailor is seeking a Workforce Management Lead to forecast staffing for a large Canadian care center operation and to allocate 300+ staff across multiple sites and a vendor partner. The ideal candidate will develop schedules aligned with workload and business priorities, while coordinating with training and operations for smooth transitions from training to production. Responsibilities include intraday adjustments, performance monitoring, and creating workforce reports and dashboards.
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📌 Workforce Planning Lead - Contact Center Scheduling & Optimization (Winnipeg)
🏢 Jobtailor
📍 Winnipeg