Elevate customer satisfaction with Eaton as a Customer Success Technical Specialist. This role involves supporting customers, managing orders, and providing technical assistance in either Burlington, ON or Lachine, QC.
Eaton is seeking a skilled specialist to facilitate seamless communication and support for customers and sales teams. You will be responsible for managing customer orders, technical inquiries, and pricing information while ensuring accuracy in the order management process. Your contribution to timely resolutions will promote customer satisfaction and continuous improvement within a global business setting.
Key Responsibilities:
• Provide technical support to customers and distributors
• Manage customer orders with error-free entries




• Expedite shipments and order processing
• Maintain organized order and customer files
• Collaborate with cross-functional teams to resolve issues
Requirements:
• University degree or college diploma required
• Minimum 3 years in customer service or support
• Solid ERP/order management system experience
• Exceptional communication and analytical skills
• Bilingual in English and French preferred
Become a pivotal part of Eaton’s mission to deliver excellent customer service through technical expertise and effective order management.
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📌 Technical Specialist Customer Success at Eaton (Burlington)
🏢 Nutanix
📍 Burlington