Join Sandman Hotel Group as a Guest Service Agent. Become the key point of contact for guests, providing exceptional service in a friendly, welcoming atmosphere.
This role emphasizes your customer service expertise and problem-solving abilities. You will manage front desk tasks including guest check-ins, responding to queries, and resolving issues while ensuring a positive impression of our brand. Your excellent communication skills will play a crucial role in creating memorable experiences for every visitor.
Key Responsibilities:
• Create a welcoming atmosphere for guests upon arrival
• Check guests in and out of the hotel smoothly
• Respond to inquiries via phone, email, and in-person




• Process reservations and manage billing transactions
• Ensure front desk supplies are well-stocked and organized
Requirements:
• Completion of hotel management or front desk apprenticeship
• 1 year experience in customer service and hotel settings
• Robust conflict resolution and negotiation skills
• Ability to analyze and interpret client needs
• Proficient in Opera/Opera Cloud system
Elevate guest experiences and showcase your service skills in the hospitality industry with Sandman Hotel Group.
#J-18808-Ljbffr

📌 Guest Service Agent at Sandman Hotels (Grande Prairie)
🏢 Sandman Hotel Group
📍 Grande Prairie