Join Parkway Motors Auto Group as a Customer-Focused BDC Representative at Upper James Toyota. This position is perfect for individuals passionate about customer service and seeking a stable career path.
In this key role, you will support our Service Departments by scheduling appointments, answering queries, and ensuring a high level of service. Parkway Motors values its employees and provides opportunities for internal growth, fostering a cooperative workplace culture that prioritizes development.
Key Responsibilities:
• Follow up on customer inquiries across multiple channels
• Create service appointments tailored to guest availability
• Document customer information accurately
• Handle calls with sincerity and professionalism
• Promote services without pressure to customers
Requirements:
• High School Diploma or equivalent
• Experience in the automotive industry is a plus
• Excellent verbal communication skills
• Strong customer follow-up commitment
• Team-oriented and self-motivated personality
Be a crucial part of our team, enhancing the guest experience at Upper James Toyota.
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📌 Customer-Focused BDC Representative Role (Hamilton)
🏢 Formulafordlincoln
📍 Hamilton