Become a vital part of customer service at Entain, supporting Sports Interaction, Canada's premier online sportsbook. Engage with customers through various channels, ensuring their satisfaction.

As a Customer Service Agent, you'll be the first line of support, responding to customer inquiries through live chat, email, and phone. This role demands individuals with a knack for problem-solving, attention to detail, and a genuine passion for helping customers. Experience in gaming, hospitality, or an office setting is preferred.

Key Responsibilities: • Provide exceptional service through multiple communication channels • Address customer inquiries and resolve issues promptly • Foster relationships with customers for enhanced loyalty • Utilize multiple systems to streamline service delivery • Maintain detailed logs of customer interactions

Requirements: • Previous experience in customer service or support • Strong problem-solving and communication skills • Familiarity with customer support platforms • Comfortable with rotating shift schedules • Basic knowledge of French is a plus

Join Entain and assist Sports Interaction in revolutionizing the gaming experience for clients. #J-18808-Ljbffr

📌 Entain Sports Interaction Agent (Winnipeg)
🏢 Entain Group
📍 Winnipeg