Become a crucial part of Price Industries Limited as an IT Client Experience Dispatcher in Winnipeg, MB. This in office position focuses on efficient workflow management and user communication within IT support.
As the central owner of support requests, you will ensure that all tickets are effectively triaged and addressed. Your role involves actively engaging with users and technicians to build a transparent and organized support environment. Strong communication and organizational skills are key to thriving in this fast-paced setting.
Key Responsibilities:
• Oversee incoming support tickets in the system
• Timely acknowledge all user requests
• Assign and prioritize work based on team skill sets
• Monitor for prompt ticket ownership
• Validate ticket quality and documentation completeness
Requirements:
• Must have a high school diploma or equivalent
• Preferably educated in Information Technology
• Proficient in Microsoft Office Suite
• Excellent organisational skills and multitasking abilities
• Familiarity with ITSM tools and support workflows
Support IT operations effectively at Price Industries, enhancing client experiences in Winnipeg.
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📌 IT Dispatcher Position at Price Industries (Winnipeg)
🏢 PRICE INDUSTRIES
📍 Winnipeg