Be a key player at Tophat HR as a Strategic Client Success Manager for a leading Digital Marketing Agency. Foster valuable partnerships that drive growth through innovative marketing strategies.

In this client-facing role, you will oversee 15–20 high-value accounts or manage 25–40 small-to-medium clients, ensuring a smooth onboarding process and proactive communication. Your ability to interpret client needs and deliver tailored solutions will shape their marketing approach while enhancing client satisfaction and loyalty.

Key Responsibilities: • Initiate and nurture client onboarding processes • Develop strategic relationships with executive stakeholders • Conduct regular strategy meetings to review goals • Turn client needs into actionable marketing tactics • Present performance data to highlight ROI

Requirements: • 3+ years of experience in Client Success or Account Management • Proven success in building and growing client accounts • Solid understanding of marketing analytics and performance • Hands-on knowledge of SEO, PPC, and social media • Stellar communication and negotiation abilities

Drive impactful marketing success and elevate client experiences effectively. #J-18808-Ljbffr

📌 Strategic Client Success Manager Role (Winnipeg)
🏢 TopHat HR
📍 Winnipeg