Elevate your career with Eaton as a Customer Success Technical Specialist based in Burlington, ON or Lachine, QC. Provide critical support with technical inquiries, order management, and customer satisfaction.
This role requires managing customer orders and delivering prompt assistance to ensure accurate information and error-free processes. You will engage with customers while working within a fast-paced workplace and collaborate with internal teams to solve issues effectively. Your ability to handle multiple business systems and inquiries will be essential in this position.
Key Responsibilities:
• Provide daily customer service support for inquiries
• Manage customer orders with error-free entry
• Validate and maintain accurate customer information




• Expedite orders to prevent delays and enhance satisfaction
• Train and mentor coworkers in technical processes
Requirements:
• University degree or college diploma required
• 3 years of customer service support experience
• Knowledge of ERP and CRM systems necessary
• Bilingual in English and French preferred
• Legal eligibility to work in Canada without sponsorship
Bring your technical expertise and customer-focused mindset to Eaton, making a difference in customer experiences.
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📌 Technical Specialist in Customer Success (Burlington)
🏢 Eaton
📍 Burlington