Become a crucial support voice for clients as a Tier 1 Technician at Clearbridge Business Solutions in Abbotsford, BC. This full time, in-office position emphasizes customer service, technical curiosity, and owning solutions.
Clearbridge Business Solutions is seeking a passionate Tier 1 Technician to support clients effectively. You will lead customer inquiries, fostering genuine relationships while solving technical issues. Your proactive mindset will allow you to identify patterns and suggest effective solutions, making a real difference for businesses.
Key Responsibilities:
• Answer customer calls and emails for technical support
• Own tickets from open to close, resolving issues
• Build strong relationships to anticipate client needs




• Recommend proactive solutions based on problem patterns
• Engage in ongoing learning through hands-on training
Requirements:
• Strong customer service mindset and problem-solving abilities
• Comfortable communicating technical information clearly
• Eager to learn and grow in technical skills
• Able to take ownership of customer issues
• Flexibility for on-call customer needs
Elevate your career while making a significant impact on customer success at Clearbridge.
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📌 Tier 1 Technician at Clearbridge (Abbotsford)
🏢 Clearbridge
📍 Abbotsford