Join GDI Ainsworth as a Dispatcher and play a critical role in customer satisfaction through effective service coordination. This position offers a vibrant work environment and opportunities for growth.
In this role, you will handle incoming service calls, providing technical support or scheduling dispatches as needed. Your organizational skills will be put to use in prioritizing work orders and managing technician schedules, ensuring timely service delivery for our customers. You will also gather vital information for service completion and assist with administrative tasks as required.
Key Responsibilities:
• Handle incoming service calls and requests accurately
• Prioritize and dispatch work orders to technicians




• Communicate with customers regarding work order statuses
• Coordinate with technicians to confirm service details
• Process technician payroll and assist administratively
Requirements:
• 1-2 years experience as a Dispatcher
• Data entry skills for customer web portals
• Solid proficiency in Excel and other MS Office applications
• Demonstrated organizational and coordination skills
• Capability to work effectively in high-pressure situations
Deliver exceptional service and support at GDI Ainsworth as a key team member.
#J-18808-Ljbffr

📌 GDI Ainsworth Dispatcher Role (Edmonton)
🏢 Gdi Services Aux Immeubles
📍 Edmonton