26 Aug
|
Convera
|
Toronto
Join Convera as a Key Account Representative to drive success in Canadian colleges and universities. This role emphasizes strategic relationship management and customer advocacy.
As a trusted advisor, you'll engage with educational institutions to identify growth opportunities and ensure exceptional service delivery. You will facilitate collaboration among internal teams, advocate for customer needs, and utilize your deep knowledge of the Canadian education landscape. This role is pivotal in enhancing institutional effectiveness and student experiences.
Key Responsibilities:
• Manage key educational institution accounts in Canada
• Conduct strategic planning sessions with clients
• Drive customer satisfaction and long-term partnerships
• Share insights and feedback to influence service improvements
• Coordinate implementation of partner solutions for better outcomes
Requirements:
• Bachelor’s degree and relevant experience
• Minimum 7 years in account or customer success roles
• Proven experience with the Canadian education sector
• Excellent verbal and written communication skills
• Highly organized and self-motivated, work from home ready
Make a significant impact on the education sector through strategic account management at Convera.
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📌 Key Account Representative for Education (Toronto)
🏢 Convera
📍 Toronto