Join goeasy as a Contact Centre Sales Manager and lead a team toward success. Empower agents to meet KPIs and enhance customer satisfaction.
In your role at goeasy, you will be crucial in overseeing the contact center team's performance and achieving sales objectives. With a focus on talent development and sales strategy, you will coach and guide team members in delivering results. Your leadership will directly impact our easyfinancial and easyhome brands, enabling them to achieve personal and financial goals for Canadians.
Key Responsibilities:
• Mentor agents to build confidence and skills
• Monitor and drive sales performance metrics
• Address training and performance gaps swiftly
• Create effective sales resources for team use
• Lead operational improvements within the contact center
Requirements:
• Minimum 3 years in a leadership capacity
• 5+ years in sales/customer service experience
• Proven results under deadlines
• Solid ability to analyze data
• Adaptability to new software tools
Harness your leadership abilities to inspire a high-performing sales culture at goeasy.
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📌 Contact Centre Sales Manager Role (Mississauga)
🏢 goeasy
📍 Mississauga