OverviewJOB DESCRIPTION. The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since 1948, guiding innovation and expansion across asset classes and geographies. From serving hedge funds to all alternatives, corporations and private clients, we continue to strive for top performance. Welcome to Citco.About The Team & Business LineFund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our investment in learning and technology solutions equips our people to deliver a seamless client experience.ResponsibilitiesYou will ensure SLAs are met by monitoring and prioritizing tasks/activitiesStrong grasp and adherence to Citco workflows, policies and proceduresTake a more senior role in the team by assisting team members in handling and prioritizing their workloadCommunicate effectively with supervisor and manager regarding any escalations or development areas for junior staffProvide timely and accurate approvals (Receipts/Payments/Moxie emails)Business, Technical And Commercial AwarenessStrong technical knowledge and ability to effectively answer team members questionsFurther knowledge by becoming a SME within the team – for example: Moxie/AXI/ECM/SSC/TreasuryMonitor new processes and procedures to ensure accuracy and efficiencyGain full understanding of processes and procedures and sharing them with the teamProvide constructive feedback on processes and procedures and identify areas of possible improvementsQuality And Risk ControlManage and understand all systems used on the teamAbility to understand delays and past due items and take action to reduce them to meet desired targetsReview and approve work ensuring 100% accuracy (Receipts/Payments/Moxie emails)Problem Solving – analyze problems and provide possible solutionsEscalation – raise potential issues to the manager/supervisor. Offer support to the teams when necessary. Identify and understand the cause of escalated issues,



and present the issue along with a solutionClient ServiceDemonstrate a full understanding of all deliverables and timingDaily monitoring of ECM/AXI queues to ensure expectations are metDaily monitoring of Moxie queues to ensure 95–100% SLA is metEnsure AXI on hold receipt queue is monitored and cleared dailyEnsure Moxie approval queue is monitored and cleared dailyTeamwork & CollaborationAssist supervisor in daily monitoring of team workloadAssist manager and supervisor in training of new and existing team members and identify areas for developmentCross-train and become familiar with funds on other teams to assist during peak periods and absencesContribute to team meetings and huddles, including chairing, taking minutes and setting agenda topicsDrive For Results And Lead By ExampleBe proactive to ensure tasks are completed efficiently; follow up with teams onlaunches or capital callsTake initiative to identify gaps or improvements in policies, processes and procedures and drive changeMaintain a positive attitude and adhere to Company Code of Conduct and policiesTake ownership of issues from start to finish, including distribution of deliverables and engagement of internal and external partnersQualificationsAbout You:You have a minimum of 2-4 years of recent or relevant KYC/AML experience with a financial institution, law firm, or other regulated environmentKnowledge of KYC/AML industry tools and vendor productsStrong analytical and investigative skills and ability to operate at a strategic levelExcellent verbal and written communication skillsACAMS is considered an assetSalary RangeCAD 62,000 - CAD 72,000Our BenefitsYour well-being is of paramount importance to us. We provide a range of advantages, training and education support, and flexible working arrangements. Ask us about specific benefits in your location.We embrace diversity and prioritize hiring people from diverse backgrounds. Our inclusive culture fosters innovation and mutual respect. Citco welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.#J-18808-Ljbffr

📌 Senior Aml Specialist - C$62,000 - C$72,000 A Year (Toronto)
🏢 Citco
📍 Toronto