The Owner and Member Services Agent is responsible for ensuring that general membership and reservation inquiries are answered and will also ensure that our guests enjoy exceptional customer service and memorable experiences when visiting our properties. DUTIES INCLUDE

Answer all incoming reservations calls & emails Meeting with members and owners to assist them with their membership questions Vacation planning with clients Processing payments, filing Work closely with other teammates to best serve guests and members at the resort Data Entry Replenishing office stock photocopies and owner kits Collaborate with reservations department, sales associates, front desk staff, maintenance department,



and housekeeping teams from time to time to resolve / improve guest experience Attend any additional training offered by the resort Perform all other day to day tasks requested by the Management QUALIFICATIONS

Computer literacy in MS Windows, Excel, Email Positive, hardworking attitude Possess excellent interpersonal and organizational skills. Excellent oral and written communication skills Time management skills Impeccable attention to details Must be able to maintain standards and focus under variable conditions Qualified attitude and appearance at all times WORKING CONDITIONS

Lots of help, caring, coaching and support Positive, hectic work environment at times Must be able to sit for an average of 8 hours per shift

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📌 Owner & Member Services Agent (Winnipeg)
🏢 Living Water Resorts
📍 Winnipeg