Take the next step in your hospitality career as a Reservations Agent at Pan Pacific Whistler, Canada’s premier mountain resort. Deliver exceptional service while managing guest bookings seamlessly.
In this role, you will engage with guests from their first interaction, ensuring that reservations are processed accurately and efficiently. The Reservations Agent position collaborates closely with the Revenue team, providing vital support and ensuring that every guest's experience is memorable.
Key Responsibilities:
• Manage and enter reservation requests effectively
• Handle phone inquiries with warmth and professionalism
• Respond to emails and letters within 24 hours
• Provide clear information on rates and cancellation policies
• Support administrative tasks for the Revenue Team
Requirements:
• Detail-oriented with robust organizational skills
• Exceptional verbal and written communication abilities
• Experience in the hospitality industry is an asset
• Capability to escalate issues when necessary
• Willingness to assist with Front Desk duties
Help shape memorable experiences for guests at Pan Pacific Whistler.
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📌 Join Pan Pacific Whistler as a Reservations Agent
🏢 Pan Pacific Whistler
📍 Whistler