Join Economical Insurance's Auto Claims team as a Claims Representative, where you'll provide exceptional service in hybrid work settings. Help customers navigate their claims journey with empathy and expertise.
In this pivotal role, you will investigate and settle first-party automobile claims while delivering an outstanding customer experience. You will guide clients through the FNOL process and ensure timely resolution by handling each call personally and following up as needed. Your customer service skills will shine as you build lasting relationships and demonstrate a thorough understanding of auto policies.
Key Responsibilities:
• Investigate and resolve first-party automobile claims
• Guide customers through the FNOL process via phone
• Provide prompt, accurate service to all parties




• Maintain detailed records and process claims payments
• Collaborate with vendors to facilitate claim resolutions
Requirements:
• High school diploma required; insurance experience preferred
• Robust understanding of automobile policies and terminology
• Excellent verbal and written communication skills
• Ability to thrive under pressure in a call center
• Proficient keyboarding skills for system navigation
Embrace a rewarding career in auto claims while contributing to customer satisfaction at Economical Insurance.
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📌 Auto Claims Representative at Economical (Calgary)
🏢 Kibbi Technologies
📍 Calgary