Enhance customer service as a Business Process Supervisor at Air Canada Vacations in Montreal. Lead your team toward operational excellence and strategic development. This temporary position focuses on supporting the Operations department’s goals by implementing effective processes and facilitating change.

You will supervise Business Process Analysts and ensure seamless coordination with IT and training teams. Your leadership will drive improvements to enhance the travel experiences for customers. Key Responsibilities:
Develop and communicate operational strategies
Supervise and mentor Business Process Analysts
Collaborate with teams for successful initiative rollouts
Track IT tickets and facilitate system deployments
Deliver policy updates and recent processes Requirements:
Diploma in Tourism or management
Minimum 5 years of industry experience
Robust technical skills in travel systems
Effective multitasking and problem-solving abilities
Bilingual in French and English Play a key role in revolutionizing operations at Air Canada Vacations and making every traveller’s dream come true.

📌 Temporary Business Process Supervisor Role Montreal (Canada)
🏢 Air Canada Vacations
📍 Canada