26 Aug
|
QuoteMachine
|
Canada
26 Aug
QuoteMachine
Canada
Lightspeed in Montreal is seeking a Senior Business Analyst, VoC Insights, to own the strategy, implementation, and enablement of the customer health score program. You will bridge customer data, CX operations, and commercial decision-making to drive risk, retention, and expansion.
You’ll lead improvements in health scoring, enablement for GTM/CX Ops, and partnerships with stakeholders while proving outcomes with data-driven narratives.
📌 Senior Voc Insights Analyst: Customer Health Score Strategy Montreal (Canada)
🏢 QuoteMachine
📍 Canada