Grow your career as a Technical Support Engineer in a hybrid model in Halifax. This position allows you to tackle technical challenges while enhancing your skillset in a supportive team. As a Technical Support Engineer with a technology solutions provider, you will have the opportunity to work in a hybrid capacity, engaging with customers to resolve technical issues effectively.

This full time role is suited for those with customer service or IT support backgrounds, providing ongoing training to expand your technical knowledge. You'll play a pivotal role in ensuring customer satisfaction through professional support. Key Responsibilities:
Offer first line technical support via phone, email, and remote tools
Investigate and resolve a range of technical issues




Log and maintain detailed records of support interactions
Communicate effectively with customers during resolution
Collaborate on system checks and maintenance improvements Requirements:
Proven problem-solving skills with a logical troubleshooting approach
Strong communication abilities for customer engagement
Effective organizational skills for handling multiple tasks
Knowledgeable in Microsoft Office applications
Openness to learning current technologies and tools Become part of a energetic support team that values continuous improvement and technical expertise.

📌 Technical Support Engineer Hybrid Role Halifax Regional Municipality
🏢 Impression Recruitment
📍 Halifax Regional Municipality