Elevate your technical career with Comtech Telecommunications Corp. as a Senior Customer Service Technician Support in Recent Brunswick, specializing in advanced troubleshooting and network solutions. This senior position engages you in tackling complex technical inquiries, aiding both customers and Tier I & II technicians. You'll be responsible for managing escalations, facilitating customer calls, and ensuring seamless communication across departments.

Your expertise in network technologies will be crucial in resolving issues effectively and efficiently. Key Responsibilities:
Provide advanced technical assistance to resolve issues
Host and moderate customer support calls
Collaborate with engineering to solve escalated tickets




Review and elevate system configurations for issues
Conduct in office visits for detailed troubleshooting Requirements:
5+ years in a Network Operating Center or customer support
Strong expertise in VoIP and IP networking
Knowledge of Cisco hardware and network configurations
Proficient with Microsoft Office applications
Must be fluent in English; French is beneficial Use your skills in customer service and network troubleshooting to support Comtech’s mission for technological excellence in Current Brunswick.

📌 Technical Support Lead At Comtech Telecommunications Fredericton
🏢 Socket.dev
📍 Fredericton