Drive service innovation as a Technical Service Supervisor at Cummins Inc. in Kamloops, BC. Manage technician workflows and ensure customer-centric solutions in service operations. This in office role requires you to coordinate and motivate Service Technicians and Team Leaders for optimal service delivery.

You will be responsible for evaluating repair quality and productivity, as well as fostering a culture of safety and accountability. Your proactive communication ensures customer needs are prioritized and clarified. Key Responsibilities:
Supervise service technicians and manage work schedules
Monitor service quality and provide constructive feedback
Address customer repair issues and maintain satisfaction
Review service quotes for accuracy and updates
Participate in continuous improvement initiatives Requirements:
College degree or relevant experience required
Intermediate level experience in technical settings
Proven experience in service management and sales
Robust negotiation and conflict management skills
Competency in service management tools and Microsoft Office Utilize your experience and leadership skills to enhance service operations at Cummins Inc. in Kamloops.

📌 Technical Service Supervisor In Kamloops
🏢 Cummins
📍 Kamloops