Elevate your career with United Canada as a Senior Account Manager focused on client success in facility maintenance. Build solid relationships that drive customer retention and proactive communication. In this critical role, you will act as a key liaison, ensuring customer satisfaction across your territory while managing performance, quality conversations, and operational challenges.

You will work closely with Partner Relations to enhance service quality and with Talent Acquisition to recruit and retain a high-caliber workforce to support client needs. Key Responsibilities:
Develop trust-based relationships with clients and partners
Guide performance discussions and issue resolutions
Conduct strategic business reviews with key stakeholders




Collaborate on partner change processes to ensure smooth operations
Analyze regional financial activities and performance metrics Requirements:
10+ years of experience in operational management
5 years in the Janitorial field preferred
Bachelor's degree in Business Administration or similar
Proven skills in budgeting and cost management
Expertise in process compliance and technology use Bring your leadership and customer-focused strategies to United and help shape the future of client relations.

📌 Strategic Account Management Role Kelowna (Canada)
🏢 Socket.dev
📍 Canada