Join CN as a Retail Segment Customer Experience Coordinator and elevate customer service standards. This 18-month contract position is focused on shipment coordination for retail clients in a energetic environment.

You will interact with CN dispatch and manage various logistical tasks to ensure a seamless experience for customers shipping with CN. With a strong background in logistics and excellent communication abilities, you'll thrive in a team-oriented and safety-conscious culture while addressing customer needs efficiently.

Key Responsibilities: • Handle orders and track shipment deliveries • Evaluate logistics tasks for rail customers • Communicate plans for smooth internal execution • Follow up on customer shipment inquiries • Act as support for shipment issues and invoice disputes

Requirements: • 1-3 years in logistics processes • Relevant post-secondary education • Strong understanding of intermodal logistics • Proficient in Microsoft Office applications • Excellent adaptive communication skills

Utilize your logistics knowledge and proactive problem-solving skills for a rewarding role at CN. #J-18808-Ljbffr

📌 Retail Segment Customer Experience Coordinator (Winnipeg)
🏢 Canadian National Railway
📍 Winnipeg