Join Sage as a Bilingual Customer Support Expert, resolving issues for clients in French and English. This hybrid role emphasizes problem-solving and a deep understanding of Sage's product offerings. You will be responsible for delivering exceptional customer service by identifying technical issues and guiding clients toward resolutions.

Your bilingual communication skills will be vital for troubleshooting and enhancing customer experience. Ensure you're proficient in Sage products as you work both independently and as part of a team-oriented team. Key Responsibilities:
Analyze and troubleshoot customer software issues
Serve as a technical resource for Sage clients
Maximize first call resolution and client satisfaction
Maintain current knowledge of Sage services
Support and document customer interactions effectively Requirements:
Must be bilingual in French and English
Proven experience in customer service or technical support
Robust analytical and critical thinking skills
Ability to work in a hybrid mode with onsite days
Familiarity with Sage products and applications Utilize your expertise in bilingual customer support to create exceptional solutions for Sage clients.

📌 Sage Bilingual Customer Support Expert Vancouver
🏢 Sage
📍 Vancouver