Insight Global seeks a Level 1 Technical Support Specialist for a 6-month contract role in a leading insurance firm. This position can be a blend of remote and on-site work.

In this role, you will provide critical first-level support to employees while managing all aspects of asset lifecycle activities. You should possess strong technical troubleshooting skills and be proficient with Office 365 and ticketing systems like ServiceNow or Intune.

Key Responsibilities: • Deliver exceptional first-level support to users • Oversee the complete asset lifecycle management • Work with ticketing systems for efficient issue tracking • Communicate effectively to resolve technical problems • Ensure customer service excellence across all interactions

Requirements: • Excellent written and verbal communication skills • Robust customer service and support background • Knowledge of Microsoft Office 365 applications • Technical diagnosing and troubleshooting expertise • Time management and multitasking skills

Elevate the support experience as a Level 1 Technical Support Specialist with Insight Global. #J-18808-Ljbffr

📌 Level 1 Technical Support Role Available (Winnipeg)
🏢 Insight Global
📍 Winnipeg