Join a dedicated team as a Remote Bilingual Patient Account Resolution Specialist, focused on delivering exceptional support in Huntsville, AL.

Your role will revolve around assisting patients with their inquiries and resolving account issues efficiently. This position requires handling 75+ inbound and outbound calls daily, achieving high standards in customer interactions. You will manage collections, ensure billing accuracy, and contribute to a seamless service workplace, enhancing each patient's experience. Key Responsibilities:
Efficiently handle calls and resolve account issues
Conduct collections on outstanding patient balances
Review billing accuracy for patient accounts
Update software systems with patient information
Maintain transparent records of interactions and resolutions Requirements:
GED or High School Diploma needed
1+ years of customer service experience
Bilingual proficiency in English and Spanish
Previous experience in sales or collections preferred
Typing speed of 35 words per minute or higher Bring your bilingual abilities and customer service expertise to create a positive impact for patients.

📌 Remote Bilingual Patient Account Specialist Mississauga
🏢 Ovation Healthcare
📍 Mississauga