Elevate customer experiences as the Operations-Focused Service Manager at J.D. Irving, driving excellence in the heavy-duty trucking sector. Your leadership will play a crucial role in service quality and team development.

This role is tailored for an experienced service manager from trucking, automotive, or heavy equipment backgrounds. You will lead service operations, enhance productivity, and develop a high-performing team while ensuring adherence to safety regulations. Your ability to build relationships and drive continuous improvement will be key.

Key Responsibilities:
Manage daily service operations with a quality focus
Optimize scheduling and productivity for customer satisfaction
Support recruitment and talent development of service staff




Ensure quality repairs while addressing customer concerns
Uphold a robust safety culture in a clean work workplace Requirements:
Solid service management experience, ideally in automotive
Mechanical aptitude to oversee service functions
Proven track record in leading teams with accountability
Excellent problem-solving and organizational skills
Educational background in trade or related experience Join J.D. Irving and influence the future of service management in heavy-duty trucking operations.

📌 Operations Focused Service Manager Charlottetown (Canada)
🏢 J.D. Irving
📍 Canada