Elevate customer interactions as a Customer Experience Representative with Indigo. Your role will bring joy and excellent service to every shopper in our stores.
Indigo is seeking a energetic representative dedicated to creating memorable customer experiences. You will engage with customers, leverage storytelling through our products, and maintain a welcoming atmosphere. This position requires adaptability and a commitment to exceeding customer expectations, along with the flexibility to learn various aspects of store operations.
Key Responsibilities:
• Create a welcoming and joyful store environment
• Connect customers with storytelling around products
• Curate personalized product collections for shoppers




• Maintain visual standards throughout the store
• Respond promptly to customer feedback for improvement
Requirements:
• Experience in specialty retail is preferred
• Flexible availability including evenings and weekends
• Bilingualism in French/English required in Québec
• Ability to lift items up to 40 pounds safely
• Adaptability and willingness to learn on the job
Embrace your passion for customer service and product knowledge to enhance the Indigo experience!
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📌 Customer Experience Role at Indigo (Kelowna)
🏢 indigobooksmusic
📍 Kelowna