Deliver sales excellence and customer joy as a Sales Manager at Michaels in CAL-EAST HILLS, Alberta. Focus on coaching, service standards, and operational oversight. In this leadership role, you will oversee store operations, ensuring compliance with policies while driving customer satisfaction and sales performance.

You will be instrumental in modeling effective selling behaviors and fostering a robust team culture that prioritizes customer experiences and engagement. Your guidance will lead to achieving core sales objectives. Key Responsibilities:
Lead adherence to Standard Operating Procedures
Coach staff on customer engagement and selling techniques
Drive effective store operations and service delivery
Manage loyalty programs for customer retention
Train team members in product knowledge and service Requirements:
Minimum 3 years in retail leadership roles
Solid background in sales metrics and service standards
Ability to lift and manage store merchandise
Willingness to work during evenings and weekends
Passion for creating exceptional customer experiences Excel in leading a motivated team and enhancing customer satisfaction at Michaels.

📌 Michaels Sales Manager Role In Alberta Calgary
🏢 The Michael's Companies
📍 Calgary