Step into a vital role as Guest Services Lead Hand for Winter 2026/27 at Sun Peaks. Utilize your remarkable guest service skills and attention to detail in a rewarding environment. As a pivotal member of the team, you'll ensure exceptional service delivery while managing operations at the East Village Centre.

Solid leadership, communication, and problem-solving abilities are essential as you oversee daily tasks and support your colleagues. Your presence will help cultivate an inviting atmosphere for guests. Key Responsibilities:
Lead and support the front-line team in exceptional guest service
Oversee the maintenance of Nordic rental equipment
Facilitate staff training and onboarding processes
Manage cash transactions and reconcile sales effectively
Respond to guest inquiries via multiple channels Requirements:
Solid experience in high-volume guest service roles
Excellent verbal and written English communication
Ability to operate cash registers and perform daily cash-outs
Detail-oriented with solid organizational skills
Extensive knowledge of local resorts preferred Drive guest satisfaction and team performance at Sun Peaks this winter season.

📌 Lead Guest Services For Winter 2026/27 Sun Peaks
🏢 Sun Peaks Resort
📍 Sun Peaks