Elevate customer experiences as a Major Accounts Coordinator at Midland Transport, based in Dieppe, NB. Manage strategic portfolios and collaborate with teams to drive business growth.

Midland

Transport seeks a motivated individual to serve as a primary contact for key accounts. This role focuses on customer retention and enhancing valuable relationships while ensuring customer satisfaction. You will engage with internal stakeholders and analyze account performance, proactively addressing issues as they arise. Key Responsibilities:
Oversee key accounts to meet customer expectations
Monitor accounts to identify potential issues proactively
Respond to customer inquiries and escalate concerns
Onboard recent customer accounts effectively
Generate and maintain various performance reports Requirements:
High School Diploma; College Diploma preferred
2 to 5 years of call center experience
Bilingual in English and French required
Robust analytical and problem-solving abilities
Proficient in Microsoft Office applications Drive customer satisfaction and accountability for success in the Major Accounts Coordinator role at Midland Transport.

📌 Major Accounts Coordinator At Midland Transport Dieppe
🏢 Midland Transport
📍 Dieppe