Become a Customer Service Team Lead at Magnet’s client in Mississauga. Deliver excellent service while leading the Customer Care team in a rapidly growing organization.

This role requires exceptional interpersonal skills and leadership abilities to oversee customer inquiries and ensure order processing efficiency. As a key facilitator within a North American Consumer Product Organization, your efforts will directly influence customer satisfaction and sales growth by managing relationships and guiding team efforts effectively.

Key Responsibilities:



• Deliver superior customer service through multiple communication channels • Manage order processing and customer interactions via ERP • Build robust relationships with customers and sales teams • Ensure order management accuracy and troubleshoot effectively • Maintain logs for customer inquiries and issues

Requirements: • Must have a high school diploma; higher education preferred • Minimum 2 years in a Customer Service role • Bilingual in both French and English • Solid leadership skills and capability to prioritize tasks • Experience within the consumer packaged goods sector is a plus

Lead customer service improvements for Magnet's client team in Mississauga.

📌 Magnet Customer Service Team Lead Role Winnipeg
🏢 Magnet Search Group
📍 Winnipeg