Become a key player at GFI as an IT Support Specialist focused on manufacturing technology. Located in Cambridge, MA, this role ensures that operational systems maintain peak performance through Tier-1 support. GFI, a part of Westport Fuel Systems, is looking for a skilled Technical Support Specialist to provide crucial IT and operational technology support in a rapid-paced manufacturing workplace.

Applicants should have hands-on experience with both office and production line systems. You'll be responsible for incident resolution and device maintenance while working closely with other team members to improve processes. Key Responsibilities:
Deliver Tier-1 support via phone, email, and ticketing
Diagnose and resolve IT incidents for users




Manage maintenance of IT hardware and software
Assist in troubleshooting production line devices
Support LAN and network-connected systems Requirements:
Bachelors in IT, Computer Science, or related fields
3+ years' experience in IT support within manufacturing
Proficient in Windows OS and Microsoft applications
Basic knowledge of networking and IT frameworks
Robust problem-solving and communication skills Utilize your IT expertise to foster operational excellence at GFI's Cambridge location.

📌 It Support Specialist For Manufacturing Cambridge
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📍 Cambridge