Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Management Consultant, Program Management Overview Services within Mastercard is responsible for acquiring, engaging and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value‑added services and leverage expertise, data‑driven insights and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Drive execution of an outcome from inception through successful delivery of services or domains, or an outcome that spans multiple teams and integrations across the enterprise. Work with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan. Conduct meaningful retrospectives, create action plans to implement changes at the team level; coordinate with other TPMs in the program to align and plan potential actions to be implemented across the program.



Look across the program to identify potential system efficiencies or process improvements, and suggest proactive strategies for consideration by program leadership. Clearly articulate scope, timelines, dependencies, owners, actions, risks and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of the entire program. Serve as the first point of contact for the team or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus. Mitigate risks, solve issues and ensure the plan remains in line with agreed timescales, budgets and quality criteria. Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribution. Own key relationships with mid‑level to senior client stakeholders and independently assess client agenda, internal culture and change readiness. Team Collaboration & Culture Lead the team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills. Provide expertise and day‑to‑day project delivery team leadership, supporting the evolution of solutions with innovation and creating a collaborative and inclusive environment for all levels. Manage relationships with internal Mastercard leadership and stakeholders and build the firm’s intellectual capital. Effectively leverage subject‑matter experts to develop the best customized solutions. Provide on‑the‑job training, coaching and mentorship to junior team members, including evaluating performance and providing feedback. Qualifications Basic qualifications Technical program delivery experience leading the development and implementation of payment solutions and measuring impact on clients’ business. Undergraduate degree with work experience in project management and change management methodologies and techniques in a payments environment.



4-6 years of Project Management experience with Agile/Scrum implementing core payment solutions or digital solutions such as mobile applications or digital transformations. Exposure to financial institutions, payments and/or consultancies. Experience coaching and managing teams across multiple projects and/or engagements with third parties. Experience managing key client relationships. Knowledge of business KPIs, financials and organizational leadership. Ability to provide perspective on industry and marketplace. Expertise in Payments, IaaS, PaaS, and a huge plus if you have expertise in CI/CD, SQL databases, microservices APIs and distributed systems operations in a DevOps model. Preferred Qualifications Have completed or are interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP). Knowledge of Project Management tools. Exposure to payments and/or retail banking or merchants. Experience generating new knowledge or creating innovative solutions for a firm. MBA or master’s degree with a relevant specialization (not required). Base Salary Range 83,000.00 – 132,000.00 CAD Equal Chance Statement Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Compensation Philosophy In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team. #J-18808-Ljbffr

📌 Associate Management Consultant, Program Management - C$83,000 - C$132,000 A Year (Toronto)
🏢 Mastercard
📍 Toronto