Join PocketHealth as a Customer Success Manager to revolutionize patient experiences in healthcare. Work remotely, supporting hospitals and clinics across North America.

This is a full time position focused on strategic relationship management and customer onboarding within the healthcare sector. By utilizing PocketHealth’s cutting-edge imaging platform, you will empower healthcare providers to improve patient engagement and care efficiency. Your organizational and relationship-building skills will be key to managing your accounts effectively.

Key Responsibilities: • Own and grow a dedicated book of business • Guide healthcare partners towards optimized marketing solutions • Ensure successful onboarding and user adoption • Conduct business reviews and site visits as needed • Partner with internal teams for continued support

Requirements: • Background as a Customer Success Manager or equivalent • Bachelor’s degree in a health-related field • Knowledge of healthcare terminology and systems • High level of emotional intelligence and creativity • Legal ability to work in both Canada and the U.S.

Support better healthcare access with your expertise at PocketHealth and make a meaningful impact.

📌 Healthcare Customer Success Manager Wanted Montreal
🏢 PocketHealth
📍 Montreal