Take your career further with OpenText as a Production Support Specialist, supporting essential business solutions and engaging with global clients from 8 AM to 8 PM. In this role at OpenText, you’ll play a crucial part in ensuring the security and operational stability of our clients’ networks through expert support. Solid communication skills in English and Spanish, coupled with a basic understanding of ITIL, will aid you in effectively addressing client needs in an evolving digital landscape.

Key Responsibilities:
Assist clients in making the most of OpenText solutions
Collaborate with teams adhering to best governance practices
Drive continuous improvement initiatives
Maintain client relations with a focus on satisfaction
Flexible availability, including one weekend per month Requirements:
Robust fluency in both English and Spanish
Background in support or operations expertise
Familiarity with ITIL is recommended
Robust interpersonal skills for diverse client interactions
Knowledge of EDI seen as a plus Be a part of a team that values innovation and trust while enhancing information management solutions at OpenText.

📌 Join Opentext As Production Support Specialist London (Canada)
🏢 Socket.dev
📍 Canada