Join MatchBox Consulting Group as a Business Systems Analyst for a 4-month contract in Vancouver. Lead Salesforce transformations, gather requirements, and enhance guest services through effective analysis.
In this contracted role, you will spearhead various Guest Services projects, emphasizing Human-Centered Design principles. Your responsibilities include supporting the shift to Person Accounts in Salesforce and thoroughly documenting project workflows and requirements. Engaging stakeholders effectively is key, ensuring a successful project delivery aligned with guest experiences.
Key Responsibilities:
• Lead requirement gathering through workshops and interviews
• Support Salesforce migration from Contact/Account to Person Accounts




• Create detailed documentation for project workflows
• Collaborate with cross-functional teams to optimize processes
• Facilitate user acceptance testing and validation
Requirements:
• 3+ years as a Business Systems Analyst
• Experience with Agile methodologies and complex systems
• Proficient in Jira, Confluence, and Miro
• Solid communication skills across stakeholder levels
• Hands-on Salesforce experience is a strong asset
Shape the future of guest services by leveraging your analytical skills and Salesforce knowledge at MatchBox.
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📌 Business Systems Analyst for Salesforce Projects (Vancouver)
🏢 MatchBox Consulting Group
📍 Vancouver