Shape unforgettable stays as the Guest Experience Manager at Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown. Focus on guest satisfaction and operational excellence while leading a dedicated team. In this role, you will manage the hotel's daily operations, ensuring that every guest interacts with a well-prepared and motivated team. Your guidance will elevate service standards and ensure compliance with Marriott’s high-quality expectations. Key Responsibilities:
Set an example by delivering quality service consistently
Serve as the primary contact for guest services challenges
Oversee coordination among hotel departments
Perform regular safety and service audits
Prepare detailed reports and updates for management Requirements:
Over two years in a relevant supervisory capacity
Hospitality degree or equivalent qualified background
Solid ability to lead, troubleshoot and motivate
Familiarity with PMS systems important
Capability to manage stress in a agile environment Lead with integrity and passion, ensuring every guest's stay at Dorian becomes a masterpiece of hospitality.

📌 Guest Experience Manager Position In Calgary
🏢 Socket.dev
📍 Calgary