Become a Retail Experience Lead at FIKA in London, Ontario, and play a key role in cannabis retail management. Ensure smooth operations, team training, and high customer service standards. As the Retail Experience Lead, your duties include overseeing store activities, supervising staff, and ensuring the presentation of products.

You will manage cash effectively, maintain compliance with regulations, and address customer complaints promptly. Your leadership skills will foster an atmosphere of excellence and commitment. Key Responsibilities:
Open and close the store, managing security alarms
Build customer relationships and provide product suggestions
Supervise team onboarding and continuous education
Maintain and enforce departmental procedures
Motivate the team to meet sales goals Requirements:
2 years of retail industry experience required
High school diploma or GED necessary
Experience in customer service required
Explicit criminal record check essential
Provincial Cannabis Certification necessary Drive excellence in cannabis retail at FIKA, empowering your team and delighting customers.

📌 Fika Cannabis Retail Experience Lead London
🏢 FIKA Herbal Goods
📍 London