Join Birchwood Collision Centre as a Hail Consultant and focus on enhancing customer experiences. This position requires a commitment to service excellence during hail repair interactions. In the role of Hail Consultant, you will report directly to the Hail Centre Manager at Birchwood Collision.

You will manage customer inquiries, ensure seamless communication regarding repairs, and complete all necessary paperwork for hail repair orders. Building customer relationships and ensuring their satisfaction is at the heart of your work. Key Responsibilities:
Address phone inquiries and walk-in customers
Clearly communicate repair needs and estimated costs
Complete paperwork for hail repair orders diligently
Follow up with customers for feedback and satisfaction
Embrace teamwork and collaboration within the service team Requirements:
Post-secondary degree in Business or a related field preferred
Demonstrated relationship-building skills
Solid attention to detail and organizational capabilities
Proficiency with technology and Microsoft applications
Valid driver’s license and a clean driving record Bring your communication skills and customer care expertise to enhance the service quality at Birchwood Collision.

📌 Customer Focused Hail Consultant Position Winnipeg
🏢 Birchwood Automotive Group
📍 Winnipeg