SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a solid customer-first approach to create outstanding experiences for families.

As we continue to grow, we're looking for a driven, sales-oriented Customer Service Representative who thrives in a rapid-paced setting and is motivated by results.

Drive Enrollment Growth
Conduct high-volume inbound and outbound calls, emails, and follow-ups
Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management
Proactively generate new leads through outreach and follow-ups
Build, manage, and maintain a healthy sales pipeline
Track all interactions accurately using CRM systems

Customer Relationship Building
Build strong rapport with parents and guardians
Understand customer needs and recommend best-fit programs
Deliver a high-energy, positive, and professional experience

Sales Execution
Confidently present program offerings and value propositions
Overcome objections and close enrollments
Consistently meet or exceed individual sales targets

Bilingual Customer Support




Communicate fluently in both English and Spanish
Ensure all families feel supported, informed, and confident

Cross-Team Collaboration
Work closely with operations and program teams
Share customer insights and feedback to improve offerings

Requirements

Competitive Drive to Win
You are goal-oriented and motivated by performance metrics

Proven Sales Experience
Background in inside sales, lead generation, or customer acquisition
Demonstrated ability to close deals and hit targets

Pipeline & CRM Discipline
Experience managing leads and tracking activity in CRM systems
Organized and consistent in follow-ups

Strong Communication Skills
Confident, clear, and engaging communicator
Excellent interpersonal skills with both adults and youth

Bilingual (English & Spanish)
Required to effectively support our diverse community

Self-Starter Mentality
Able to work independently while contributing to a team environment
Takes initiative without needing constant direction

Benefits
Compensation: Competitive based on experience plus commission structure

📌 Customer Acquisition Specialist Bilingual Spanish/english Mississauga (Canada)
🏢 AGS Youth Soccer Club
📍 Canada