Join myAbode as a Client Success Specialist, where you’ll empower brokerage clients through onboarding, training, and support. This role requires robust problem-solving and communication skills in a quick-paced, AI-driven environment. myAbode is seeking a Client Success Specialist for an 18-month maternity leave contract. In this role, you will be the primary contact for agents and clients, ensuring confident platform use through effective onboarding and training.

You will also be responsible for expert handling of incoming tickets, product feedback, and maintaining a comprehensive training library. Key Responsibilities:
Onboard new clients thoroughly from kickoff to platform use
Manage daily ticket resolution across two platforms
Conduct live and asynchronous agent training sessions




Develop and update training materials like SOPs and manuals
Capture product feedback and test recent features proactively Requirements:
3 years in a customer-facing role with ownership of outcomes
Proven track record of improving poor customer experiences
Strong written and verbal communication skills
Experience in project management and implementation
Adaptability to shifting priorities with a resourceful mindset Bring your expertise in client onboarding and problem-solving to myAbode, reshaping the real estate experience.

📌 Client Success Specialist At Myabode Toronto
🏢 myAbode
📍 Toronto