Take on a vital role as a Customer Service Representative at Performance Collision, ensuring excellent client interactions and support. Utilize your skills to manage appointments and service inquiries effectively.
As part of the Performance Auto Group, this position is key to upholding the company's integrity and commitment to customer satisfaction. You will be responsible for coordinating service appointments and assisting customers through email, phone, and text communications. Your attention to detail and ability to manage tasks efficiently will contribute to a positive experience for our clients.
Key Responsibilities:
• Coordinate and manage service appointments and inquiries
• Provide vehicle intake and delivery support




• Remind customers of appointments through various channels
• Offer general assistance to the Body Shop team
• Utilize systems to enhance customer service interactions
Requirements:
• High School Diploma or GED is required
• 1 year of automotive experience is preferred
• Solid interpersonal skills for diverse environments
• Ability to analyze clients' needs accurately
• Flexible availability for scheduling
Support Performance Collision in creating exceptional customer experiences through dedicated service and communication.
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📌 Customer Service Representative at Performance Collision (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines