*1-year contract, solid chance for perm**Calling all recent graduates in the Guelph, Kitchener, Cambridge, and Waterloo area!*Fully on-site for training.Hybrid after probation:Onsite- Monday, Tuesday, ThursdayRemote work days - Wednesday & FridayIntroductionOur client is seeking a dependable and service orientedBilingual Customer Service Representativeto join their team in a one year full time contract role with benefits. This position supports individuals navigating important application processes for post secondary education programs. French and English communication skills are required.This role is well suited for someone who enjoys helping others, values a structured environment, and takes pride in providing clear and professional customer support. You will join a collaborative team that focuses on reliability, consistency, and high quality service.What You’ll DoAs a Bilingual Customer Service Representative, you will provide support to applicants and internal teams by answering questions, explaining processes, and ensuring information is delivered clearly and accurately. Your work will help people move forward in their educational journeys while maintaining a smooth and organized service experience.ResponsibilitiesRespond to applicant inquiries by phone and email in both English and FrenchProvide clear explanations of processes, procedures, and requirementsSupport internal administrative activities related to application servicesMaintain accurate records and follow established service proceduresAssist applicants with navigating online systems and information resourcesContribute to a professional and respectful customer service environmentManage multiple inquiries efficiently during busy periodsQualificationsStrong written and verbal communication skills in both English and FrenchMinimum two years of experience in a customer service environmentPost secondary educationComfortable using computers, online systems, and standard office toolsStrong listening skills, patience, diplomacy, and professionalismAbility to understand and retain detailed informationStrong organizational and analytical abilitiesAbility to work effectively in a structured and sometimes fast paced environmentFamiliarity with post secondary education processes is considered an assetSalary range:$50,498 to $57,884 per yearFull time schedule, approximately32 hours per week over 4.5 days, Monday to FridayComprehensive benefits during the contract periodHybrid work arrangement may be available after the probation periodSupportive and collaborative team environmentStructured schedule that supports work life balanceWhy Work with UsOur client offers a stable and supportive workplace where employees play a meaningful role in helping individuals take the next step in their education. Team members are valued for their professionalism, reliability, and dedication to service.You will join an organization that prioritizes respectful communication, teamwork, and consistent processes. If you enjoy helping people, working within a supportive team, and building long term customer service expertise, this prospect offers a rewarding environment to do so.Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and qualified experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."Vacancy: This is an existing vacancy with immediate availability. Our client is currently seekingBilingual Customer Service Representative (French required) .#J-18808-Ljbffr

📌 Bilingual Customer Service & Sales Representative (Courtice)
🏢 Bilingual Source
📍 Courtice