Be part of iA Financial Group as a Case Manager focused on enhancing client experiences in Montreal. Manage disability claims while offering unparalleled customer support. In your role as Case Manager, you will oversee the life cycle of disability claims, assessing and ensuring optimal outcomes.
You will engage with clients to navigate the claims management process and collaborate effectively within a dedicated team. Your contributions will drive process improvements and client satisfaction within our energetic setting. Key Responsibilities:
Manage and evaluate client disability claims effectively
Assess supporting documentation and coordinate follow-ups
Provide exceptional customer service throughout the process
Engage in discussions on complex case management
Contribute to improvements within the claims process Requirements:
Customer-centric mindset and proven results orientation
Experience in disability insurance preferred
Effective under pressure and tight deadlines
Proficient in Microsoft Office Suite
Bilingual in English and French for client communications Enhance the client experience and your skilled growth at iA Financial Group as a Case Manager.
📌 Client Focused Case Manager In Montreal (Canada)
🏢 Iaawg
📍 Canada