Deliver outstanding service as an Overnight Banking Advisor at RBC. Utilize various communication channels to assist clients and fulfill their banking needs in a full time role. This position encourages proactive client interactions, emphasizing empathy and understanding. You will be responsible for resolving queries, coordinating with colleagues, and promoting RBC's digital services. Compliance management to protect client interests is also a key aspect of this role. Key Responsibilities:
Proactively assist clients through chat, phone, or video
Resolve banking concerns at first contact
Collaborate with team members for better client outcomes
Uphold compliance standards and control measures
Guide clients in using RBC’s digital resources Requirements:
Robust ability to engage clients in a skilled manner
Reliable organization and problem-solving skills
Flexibility in working shifts, including overnight hours
Digital capability with various tech devices
Past service industry experience desirable Contribute to RBC's mission of exceptional client service in this vital role.

📌 Client Focused Banking Advisor Role Winnipeg
🏢 RBC
📍 Winnipeg