Excel as a Bilingual Customer Service Representative with Teleperformance in Waterloo, Ontario, where your skills and passion for service matter. Enjoy competitive perks and ongoing training to enhance your career. As a team member dedicated to superior customer experiences, you will manage customer inquiries and resolve technical issues.

A focus on collaboration, empathy, and communication is essential for success in this role. Join us to be part of a firm that values growth and well-being. Key Responsibilities:
Provide first-level customer service solutions
Ensure requests are accurately handled across functions
Schedule and follow up on service calls
Resolve technical difficulties with standard diagnostics
Conduct proper data management using required applications Requirements:
Minimum high school diploma;

certification in technology is advantageous
At least 12 months of customer-facing experience
Proficient in Microsoft Office applications
Robust verbal and written comprehension in English
Ability to type 35 wpm and clear language screening Embrace your prospect to make an impact and drive customer satisfaction at Teleperformance in Waterloo.

📌 Bilingual Customer Service Representative Opportunity London
🏢 PSG Global Solutions
📍 London